Very helpful and excellent service. Thank you for all your support and hard work to achieve this positive achievement. Great work. Thank you once again.

Gurpreet Sandhu

My Journey Towards Australian Permanent Residency wasn’t as smooth flowing as one would want it to be. I remember waking up one morning and checking the news and the federal government had just scrapped the 457 visa, this caused so much uncertainty not knowing what the next step was going to be as I had just applied for the 457 not long before the changes were introduced.

I got in contact with Pauline for some further advice and she gladly answered my call and we took on another alternative or should I say the only route to permanent residency that was still accessible to someone like me who held a diploma. Pauline suggested that we apply for the 187 visa and this meant more paperwork and this visa was so expensive but trust me it is worth it, Pauline and her team dealt with the issue diligently compiling all the required documentation for a decision ready Visa application.

And yes to my surprise as opposed to normally taking close to 12-15 months for a subclass 187 visa to be processed mine only took  less than  5 months. I sincerely thank Pauline and her team for the hard work they put in giving migrants like me a fresh start in the land down under. I strongly recommend her services for any prospective Visa applicants


Lincoln Christmas

Thank you very much for your work and guidance in obtaining my Permanent Residency. UMASERVICES supported me with expert advice and professionalism. Pauline (Migration Consultant) is very knowledgeable, and has been very helpful, and very quick in processing with all necessary documents.

I rated 5 star for UMASERVICES, and would strongly recommend their services for anyone willing to apply for a visa.

Thank you again.

Loraine Esguerra

It is after an amazing effort and sacrifice that we can finally announce we are permanent residents. Being guided by an extraordinary and precise agent, we have been able to organise ourselves with all the required documentation and in a brief period of time our application was submitted.

The support and patience of Pauline were incredible, and we are eternally grateful for the help she has given us.

We have to say that when we started this adventure, we were quite scared after hearing other people`s bad experiences with paperwork for visa applications, but we are proud to say that she has guided us in a great manner and with great professionalism.

We will always be thankful for the great quality of service we have received from this migration agency.


Monica & Michele Busnello

I highly recommend Universal Migration Advisory Services. Pauline was very professional. She knows exactly what is required and communicated to me clearly what documents I should submit. She replies quickly to my queries and follow ups on email and on phone. Few years later after my visa was granted, I sought her assistance to update my new passport details in DIBP and my request was attended to straight away. Thanks Pauline for being easy to deal with.

Catherine Co

UMA, particularly Pauline Chau , thanks for your assistance with our application for working visa. We experienced a friendly and professional services. Your knowledge and expertise made the process  easier. The outcome was better than we had hope for. Thank you very much. We will highly recommend you to anyone we know who needs assistance with  visa processing. You guys are fantastic. You did a good job!


We (husband and two children) moved to Australia in 2014 starting our new life down under on a 457 visa, moving from England to New South Wales. In 2016 we finally wanted to call Australia our new home. Following a  discussion with my employer I was advised to apply using the Universal Migration Advisory Services.  Pauline Chau provided step by step support to complete all forms and collection of all information required for the 186 Visa. Pauline Chau made the process of applying for the Visa easy and would highly recommend using  Universal Migration Advisory Services and would recommend to family and  friends in the future.

Paula Dunne

I have obtained my permanent resident visa in a fast and efficient way with the assistance of Universal Migration Advisory Services. My PR was approved much quicker than I expected, thanks for the help of my agent, Pauline.

PR Visa Applicant

Our application was a bit of a complicated situation. Pauline from Universal Migration Advisory Services (UMAS) has been a great help in our application process. Despite the communication difficulties between timezones in Malaysia and Australia, she has gone through great strides to ensure a seamless and smooth process. Once we’ve got the good news, we were ecstatic and very grateful for all that she has done. Thank you, UMAS!

Min Yee

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